TCIL BellSouth Ltd-Specialisation

Turn Key Projects

TBL undertakes turnkey projects for execution wherein we supply and install the entire gamut of software project. Primary responsibility and accountability of the project lies with TBL.

In the case turn key project, TBL supplies the following:

Hardware – Servers & Desktops
System software
Networking components for LAN &WAN
Application software
Software licenses

For the installation of H/W & NETWORKING, H/W vendor who acts as a sub contractor with TBL does it. The said vendor for their items extends warranty support.

The advantage the client gets is that for him TBL becomes single point contact and the project is executed smoothly.

Customised S/W Dev.

For customers with special needs, not served by TBL’s readily available software products and services, completely individualized software systems can be custom-developed and implemented. Towards this end TBL can provide all necessary inputs from requirement definition, design, product development, testing to implementation. These services can be made available on-site or offshore. Whether you select a custom service or find that one of our pre-packaged solutions meets your needs, we provide maximum support at every stage of our relationship. We offer support for:

System implementation
Staff training and knowledge localisation
On-site consulting support
Off-site real time chat and voice support
Off-site electronic support

We even offer a complete service that manages all your system operation needs for a fixed monthly fee.

Support

Support services are an integral part of system offering. Associated with the system offered by TBL, is a package of support deliverables designed to ensure that the client’s investment is fully protected and also to ensure continued peace of mind in the use and deployment of TBL system over a long term.
TBL provides onsite as well as instant offsite support for its customer. Our excellent support services ensure that the customers never face a prolonged down time in case of any problem. Knowledge localisation coupled with online electronic support offered by TBL helps not only system maintainability but also results in a reduction in maintenance cost.
Whether you select a custom service or find that one of our pre-packaged solutions meets your needs, we provide maximum support at every stage of our relationship.

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